SocietyOnWeb Terms and Conditions

Please read these Terms & Conditions carefully before registering or using the SocietyOnWeb platform.

1 Acceptance

By registering or using SocietyOnWeb, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the service.

2 Service

SocietyOnWeb is a Software-as-a-Service (SaaS) platform provided by NuestroTec for managing residential societies and apartment communities.

3 User Accounts

Users are responsible for:

  • Maintaining password confidentiality
  • Protecting login credentials
  • Ensuring information entered is accurate
  • All activities performed using their account
4 Administrator Responsibilities

Society administrators are responsible for:

  • Maintaining member information
  • Managing user permissions
  • Verifying financial data
  • Ensuring compliance with society regulations
5 Data Ownership

All society data entered into SocietyOnWeb remains the property of the respective society.

NuestroTec does not claim ownership of customer data.

6 Data Privacy

We respect your privacy.

Personal information is used only for providing the services requested and is never sold to third parties.

7 Data Security

We implement industry-standard security measures including:

  • Encrypted communication
  • Secure authentication
  • Regular backups
  • Access control
  • Continuous monitoring

However, no internet-based system can guarantee absolute security.

8 Subscription

Services are provided according to the selected subscription plan.

Failure to renew subscriptions may result in suspension of service.

9 Payment

Subscription fees are payable in advance.

All fees are non-refundable unless otherwise agreed in writing.

10 Availability

We aim to provide 99.9% service availability.

Scheduled maintenance may occasionally interrupt service.

Advance notice will be provided whenever practical.

11 Support

Technical support is provided during published business hours.

Premium support may be available under selected plans.

12 Acceptable Use

Users shall not:

  • Attempt unauthorized access
  • Upload malicious software
  • Misuse the system
  • Interfere with platform operation
  • Share copyrighted material without permission
  • Violate applicable laws
13 Intellectual Property

The software, source code, designs, trademarks, logos, documentation, and related intellectual property remain the exclusive property of NuestroTec.

14 Limitation of Liability

SocietyOnWeb shall not be liable for:

  • Loss of business
  • Loss of revenue
  • Indirect damages
  • Data loss resulting from user negligence
  • Internet connectivity issues beyond our control
15 Third-Party Services

Certain features may integrate with external providers including:

  • Email services
  • SMS gateways
  • Payment gateways
  • Cloud storage providers

Their services are governed by their respective terms.

16 Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent activity
  • Misuse the platform
  • Fail to pay subscription fees
17 Data Export

Upon request and subject to account status, societies may export their data in supported formats before account closure.

18 Changes to Terms

These Terms may be updated periodically.

Continued use of the platform constitutes acceptance of the revised Terms.

19 Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Kerala, India.

20 Contact

For any questions regarding these Terms and Conditions, please contact the SocietyOnWeb support team through the official website.